Cookie Policy
How We Use Cookies on the STIVIKpro Portal
Important Information about Cookies
Effective Date: 04 February 2026
Last Updated: 04 February 2026
1. What Are Cookies?
This Cookie Policy explains what cookies are and how we use them on the STIVIKpro portal.
Definition
Cookies are small text files used to store information on your device when a website is loaded in the browser.
How Cookies Work:
- They are automatically stored by the browser
- They contain small amounts of information
- They allow the site to “recognise” the user on future visits
- They improve the browsing experience
What Are Cookies Used For?
On the STIVIKpro portal, cookies help us to:
- ✅ Ensure the website works properly
- ✅ Make browsing more secure
- ✅ Provide a better user experience
- ✅ Understand how visitors use the site
- ✅ Analyse performance and identify improvements
- ✅ Personalise content and advertising
Cookies do not damage your computer or mobile device and do not contain viruses.
2. How Do We Use Cookies?
Like most online services, the STIVIKpro portal uses first-party cookies and third-party cookies for various purposes.
First-Party Cookies
These are cookies set directly by STIVIKpro.
Features:
- Essential for the website to function correctly
- Do not collect personally identifiable data
- Enable basic functionalities (login, shopping basket)
- Ensure browsing security
Third-Party Cookies
These are cookies set by external services integrated into our website.
We mainly use third-party cookies to:
- Understand how visitors interact with the website
- Keep services secure
- Deliver relevant ads to users
- Improve the overall browsing experience
- Speed up future interactions with the website
Third-Party Services Used
Google Analytics: Traffic and behaviour analysis
Microsoft Clarity: Session recordings and heatmaps
Google Ads / DoubleClick: Targeted advertising
Facebook Pixel: Remarketing and conversion analysis
Microsoft Advertising (Bing): Advertising on the Bing search engine
YouTube: Embedded videos and view tracking
SendinBlue (Brevo): Email marketing and automation
JetPack: WordPress statistics and security
3. Types of Cookies We Use
| Category | Description | Duration | Quantity |
|---|---|---|---|
| Strictly Necessary | Essential for the website to function. Without these cookies, parts of the site would not work. | Session / Persistent | 8 cookies |
| Functionality | Allow the website to remember choices made (such as language, region) to provide a personalised experience. | Persistent | 9 cookies |
| Analytics / Performance | Help us understand how visitors interact with the website, providing information on metrics such as number of visitors, bounce rate, and traffic source. | Persistent | 25+ cookies |
| Marketing / Advertising | Used to show relevant ads to visitors and measure the effectiveness of advertising campaigns. | Persistent | 14 cookies |
4. Detailed List of STIVIKpro Cookies
This list contains all cookies identified on the STIVIKpro.com portal, organised by category and with detailed descriptions.
🔒 Strictly Necessary Cookies
These cookies are essential for the website to function and cannot be disabled.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
cookieyes-consent | CookieYes | Remembers users’ consent preferences. Does not collect personal information. | 1 year |
woocommerce_cart_hash | WooCommerce | Determines when there are changes to the shopping basket contents. | Session |
woocommerce_items_in_cart | WooCommerce | Records whether there are items in the shopping basket. | Session |
wp_woocommerce_session_* | WooCommerce | Creates a unique code for each customer to locate basket data in the database. | 2 days |
woocommerce_recently_viewed | WooCommerce | Stores actions performed on the website (recently viewed products). | Session |
electro_wc_recently_viewed | Electro Theme | Recently viewed products functionality from the Electro theme. | Session |
rc::a | Google reCAPTCHA | Identifies bots to protect the website against spam and malicious attacks. | Never expires |
rc::c | Google reCAPTCHA | Identifies bots to protect the website against spam and malicious attacks. | Session |
⚙️ Functionality Cookies
Enable advanced features and experience personalisation.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
pll_language | Polylang | Remembers the user’s selected language (Portuguese/English). | 1 year |
_wpfuuid | WPForms | Allows the WPForms plugin to connect entries from the same user. Used for features such as abandoned form recovery. | 1 year 1 month 4 days |
yt-remote-session-app | YouTube | Stores user preferences regarding the embedded video player interface. | Session |
yt-remote-cast-installed | YouTube | Stores the user’s video player preferences. | Session |
yt-remote-session-name | YouTube | Stores video player preferences when using embedded YouTube videos. | Session |
yt-remote-fast-check-period | YouTube | Stores video player preferences for embedded YouTube videos. | Session |
yt-remote-device-id | YouTube | Stores users’ video preferences when using embedded videos. | Never expires |
yt-remote-connected-devices | YouTube | Stores users’ video preferences when using embedded videos. | Never expires |
ytidb::LAST_RESULT_ENTRY_KEY | YouTube | Stores the last clicked search result to improve the user experience. | Never expires |
📊 Analytics / Performance Cookies
Help us understand how visitors use the website.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
_ga | Google Analytics | Calculates visit, session and campaign data. Assigns a random number to recognise unique visitors. | 1 year 1 month 4 days |
_ga_* | Google Analytics | Stores and counts page views (Google Analytics 4). | 1 year 1 month 4 days |
_gid | Google Analytics | Stores information on how visitors use the website and generates analytical reports. | 1 day |
_gat_gtag_UA_* | Google Analytics | Stores a unique user ID (used for request throttling). | 1 minute |
CLID | Microsoft Clarity | Stores information about how visitors interact with the website for analysis. | 1 year |
_clck | Microsoft Clarity | Retains the Clarity user ID and exclusive website settings. | 1 year |
_clsk | Microsoft Clarity | Stores and consolidates page views into a single session recording. | 1 day |
SM | Microsoft Clarity | Syncs the MUID across Microsoft domains. | Session |
MR | Bing | Collects user information for analytical purposes. | 7 days |
sib_cuid | SendinBlue (Brevo) | Stores unique visits for email marketing analysis. | 6 months |
sbjs_* | Sourcebuster | Identifies the source of a visit and stores user action information. | Session / 1 hour |
tk_* | JetPack | Internal metrics of user activity. | Session to 1 year 1 month 4 days |
🎯 Marketing / Advertising Cookies
Used to show relevant ads and measure advertising campaigns.
| Name | Provider | Purpose | Duration |
|---|---|---|---|
_fbp | Displays ads on Facebook or Facebook ad-supported digital platforms after visiting the website. | 3 months | |
_gcl_au | Google Tag Manager | Tests the efficiency of advertising on websites that use its services. | 3 months |
IDE | DoubleClick (Google) | Stores information about how users use the website to display relevant ads. | 1 year 24 days |
test_cookie | DoubleClick | Determines whether the user’s browser supports cookies. | 15 minutes |
MUID | Bing | Recognises unique web browsers that visit Microsoft sites. Used for advertising and analytics. | 1 year 24 days |
SRM_B | Microsoft Advertising | Used as a unique ID for visitors in Microsoft advertising. | 1 year 24 days |
ANONCHK | Bing | Stores the user’s session ID and checks ad clicks in the Bing search engine. | 10 minutes |
po_visitor | PushOwl | Tests the effectiveness of ads via websites (push notifications). | 1 year |
YSC | YouTube | Tracks views of embedded videos on YouTube pages. | Session |
VISITOR_INFO1_LIVE | YouTube | Measures bandwidth, determining whether the user receives the new or old player interface. | 6 months |
VISITOR_PRIVACY_METADATA | YouTube | Stores the user’s cookie consent state for the current domain. | 6 months |
yt.innertube::requests | YouTube | Records a unique ID to store data about which YouTube videos the user watched. | Never expires |
yt.innertube::nextId | YouTube | Records a unique ID to store data about which YouTube videos the user watched. | Never expires |
__Secure-ROLLOUT_TOKEN | YouTube | YouTube security cookie. | 6 months |
⚠️ Third-Party Cookies:
STIVIKpro does not directly control cookies set by third-party services (Google, Facebook, Microsoft, YouTube, etc.). For more information on how these services use cookies, please consult their respective privacy policies:
5. Managing Your Cookie Preferences
You can control and manage cookies in various ways. Please note that removing or blocking cookies may negatively impact your user experience and parts of our website may no longer be fully accessible.
Cookie Preferences Centre
Browser Settings
Most browsers allow you to control cookies through settings. To learn more about how to manage and delete cookies, visit the links below:
🌊 Microsoft Edge
Settings → Cookies and site permissions → Manage and delete cookies
6. Impact of Disabling Cookies
Disabling different categories of cookies may have the following impacts:
| Disabled Category | Impact on Browsing |
|---|---|
| Strictly Necessary | ❌ Website may not function properly ❌ Unable to log in ❌ Shopping basket not functional ❌ Unable to complete orders |
| Functionality | ⚠️ Loss of personalised preferences ⚠️ Language resets to default on each visit ⚠️ Settings are not saved |
| Analytics | ℹ️ Does not affect browsing ℹ️ Helps us less to improve the website ℹ️ Less content personalisation |
| Marketing | ℹ️ Less relevant ads ℹ️ Possible increase in irrelevant ads ℹ️ Remarketing not functional |
7. Updates to This Policy
We may update our Cookie Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons.
How You Will Be Notified:
- The “Last Updated” date will always be revised at the top of this page
- Significant changes will be communicated via a banner on the website
- We recommend that you review this policy regularly
Continued use of the website after changes constitutes your acceptance of the revised Cookie Policy.
8. Contact and Questions
If you have questions about our use of cookies or this Cookie Policy, please contact us:
Privacy: servicocliente@stivikpro.com
General: servicocliente@stivikpro.com
📞 Telephone
Support Line: 219 617 468
(Call to national fixed network)
Mon–Fri: 9:00am–6:00pm
🏢 Address
STIVIKpro – Data Protection
Estrada Nacional 247, km 66,25
Terrugem Park – Warehouse 1
2705-869 Terrugem – Sintra
Portugal
Quick Summary
| Question | Answer |
|---|---|
| Do we use cookies? | ✅ Yes, to improve your experience |
| How many cookies? | 📊 56+ cookies (8 necessary + 48 optional) |
| Are they mandatory? | ⚠️ Some are (necessary), others are optional |
| Can I refuse? | ✅ Yes, except strictly necessary cookies |
| How do I manage them? | ⚙️ Preferences Centre or browser settings |
| Third-party cookies? | ✅ Yes (Google, Facebook, Microsoft, YouTube) |
| Personal data? | ℹ️ Some cookies may collect data (see Privacy Policy) |
