Terms of Use

1. Acceptance of Terms

By accessing and using the website stivikpro.com (hereinafter referred to as the “Website”), the user (hereinafter referred to as the “User”) agrees to be bound by these Terms of Use and all terms and conditions contained herein.

These Terms of Use apply to all services, content and features made available through the Website, including but not limited to:

• Catalogue of STIHL products and equipment
• Technical and commercial information
• Online ordering service
• Technical support information
• Professional training information
• Contact and communication areas

2. Changes to the Terms

STIVIKpro – Agricultura, Floresta e Jardim, Lda. (hereinafter referred to as “STIVIKpro”) reserves the right to modify these Terms of Use at any time and without prior notice.

Changes will take effect immediately upon publication on the Website. The User will be deemed informed of the new terms by the mere fact of their publication.

Other STIVIKpro web pages or specific terms may exist for certain content, products, services or transactions. Such specific terms:

• Supplement these Terms of Use
• Prevail over these terms where specifically indicated
• Will be clearly identified in the respective sections

3. Rights Reserved by STIVIKpro

3.1 Changes to the Website

STIVIKpro reserves the right, at any time and without prior notice, to:

• Change or update the Website content
• Modify the presentation format or structure
• Add, remove or suspend features
• Update information about products and services

3.2 Access Restriction

STIVIKpro reserves the right to:

• Terminate or restrict access to the Website
• Suspend access for technical or maintenance reasons
• Block users who violate these terms
• Modify access requirements for certain areas

4. Products and Availability

4.1 Product Information

The Website contains information about STIHL products available for sale in Portugal. STIVIKpro will make every effort to keep the information up to date and accurate.

However, STIVIKpro does not guarantee that:

• All products displayed are available in stock
• Technical specifications are always up to date
• Images accurately represent the final product
• Listed prices are always correct

4.2 Geographic Availability

Some specific products or services may not be available in all regions of Portugal. Reference to products on the Website does not imply or guarantee their availability at any time or location.

5. Limitation of Liability

5.1 Provision of Content

Although STIVIKpro takes special care to ensure that all information contained on the Website is correct, STIVIKpro ASSUMES NO LIABILITY OF ANY KIND arising therefrom.

STIVIKpro EXPRESSLY DISCLAIMS any representation or warranty of any kind, express or implied, including without limitation:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement of third-party rights
• Continuous operation of the Website
• Accuracy or timeliness of information

5.2 Security of Communications

STIVIKpro DOES NOT GUARANTEE and makes no representation regarding the absolute security of the Website.

STIVIKpro implements appropriate security measures, but DOES NOT GUARANTEE that:

• The Website is free of viruses or malware
• Servers are protected against all threats
• Electronic communications are fully secure
• No unauthorised access occurs

5.3 Disclaimer of Liability for Damages

• Losses in business, contracts or investments
• Loss, corruption or destruction of data
• Business or activity interruptions
• Loss of profits or loss of opportunities
• Non-pecuniary or reputational damage

This exclusion applies even if STIVIKpro has been advised of the possibility of such damages and regardless of the legal theory invoked (contract, tort or otherwise).

5.4 Time Limit for Legal Actions

6. Links to Third-Party Websites

6.1 Presence of External Links

The Website may contain links to third-party websites that are not under the control of STIVIKpro.

STIVIKpro provides these links solely for the convenience of Users and SHALL NOT BE LIABLE in any way for:

• The content of third-party websites
• The privacy practices of those websites
• Their security or operation
• Any damages resulting from accessing those websites

6.2 Access at Your Own Risk

Access to third-party websites is the sole responsibility of the User. We recommend that you read the privacy policies and terms of use of all websites you visit.

7. Intellectual Property

7.1 Copyright and Trademarks

All intellectual property rights in the Website content belong to STIVIKpro or the respective licence owners.

The term “Content” includes, without limitation:

• Texts, articles and descriptions
• Images, photographs and illustrations
• Videos and audiovisual content
• Software and applications
• Logos and trademarks
• Graphic design and layout
• Databases and compilations

7.2 Permitted Use

Content may be reproduced or distributed ONLY under the following conditions:

• Without alteration of the original content
• Exclusively for personal use
• Never for commercial purposes
• Keeping all copyright notices
• Clearly identifying the source (STIVIKpro)

7.3 Prohibited Uses

It is STRICTLY PROHIBITED, without prior written authorisation from STIVIKpro, to:

• Reproduce for commercial purposes
• Modify or alter Content
• Mass distribution or republication
• Public transmission or broadcasting
• Create derivative works
• Remove copyright notices
• Use robots, scrapers or automated tools
• Reverse engineer software

8. User-Submitted Materials

8.1 Handling of Content

Any material submitted through or in connection with this Website (hereinafter “User Materials”) will be treated as NON-CONFIDENTIAL and NOT SUBJECT TO PROPRIETARY RIGHTS.

User Materials include, without limitation:

• Product comments and reviews
• Photographs and videos
• Messages submitted through forms
• Any other submitted content

8.2 Transfer of Rights

By submitting User Materials, they IMMEDIATELY BECOME the property of STIVIKpro.

STIVIKpro may use such materials:

• As it deems appropriate
• Anywhere in the world
• Without any obligation of compensation
• Free of moral rights
• Free of intellectual property rights
• For any purposes (commercial or otherwise)

8.3 User Warranties

By submitting User Materials, the User warrants that:

• They are the original author or have authorisation to share them
• The materials do not infringe third-party rights
• They do not contain illegal, defamatory or offensive content
• They do not contain viruses or malicious code
• They comply with all applicable legislation

9. Personal Data Protection

9.1 Privacy Policy

The processing of personal data collected through the Website is governed by STIVIKpro’s Privacy Policy, which forms an integral part of these Terms of Use.

9.2 Consent

By using the Website and submitting personal data, the User:

• Consents to the collection and processing of their data
• Confirms they have read and understood the Privacy Policy
• Accepts the data processing terms described therein

9.3 User Rights

Under the GDPR, the User has the right to:

• Access their personal data
• Rectify inaccurate data
• Request deletion of data (“right to be forgotten”)
• Object to data processing
• Request data portability
• Restrict data processing

To exercise these rights, please contact: geral@stivikpro.com

10. Software and Licences

10.1 Software Made Available

Any software that may be made available through the Website is subject to the terms of the applicable licence agreement.

Except where specified in the licence agreement:

• Only authorised users may use the software
• Any unauthorised copying is prohibited
• Reproduction of the software is prohibited
• Redistribution of the software is prohibited
• Reverse engineering is prohibited

10.2 Disclaimer of Warranties

STIVIKpro EXPRESSLY DISCLAIMS any representation and warranty of any kind, express or implied, including without limitation:

• Warranties of merchantability
• Fitness for a particular purpose
• Non-infringement of third-party rights
• Error-free operation
• Compatibility with other systems

11. Applicable Law and Jurisdiction

11.1 Portuguese Law

These Terms of Use are subject to and shall be interpreted in accordance with the laws of Portugal, without regard to conflict of law principles.

11.2 Court Jurisdiction

The User agrees to submit to the exclusive jurisdiction of the courts of Lisbon, Portugal, for any:

• Claim arising from these Terms of Use
• Action related to the Website
• Dispute over the interpretation of these terms
• Litigation arising from the use of the Website

This submission to Portuguese jurisdiction applies to all legal actions that STIVIKpro brings or are brought against STIVIKpro.

11.3 Alternative Dispute Resolution